Return Policy - Phone Station

Free Delivery above £200

Return Policy

Return Policy

We want you to be completely satisfied with your purchase from PhonestationPlus. If you need to return a product, please follow the guidelines below.

Eligibility for Returns:

Returns must be made within 3 days of delivery.
Items must be in their original condition, with all packaging and accessories included.

Return Process:

Initiate Return: Contact us at info@phonestationplus.com to start your return.
Return Authorization: You will receive instructions and a return authorization number.
Shipping: Pack your item securely and ship it back to us. We recommend using a trackable shipping method.

Refund or Exchange:

Once we receive and inspect your return, we will process your refund or exchange.
Refunds will be issued to your original payment method within 15 days.

Return Shipping Costs:

Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item sent, defective product).